How to Deal with Difficult People in the Workplace

February 23, 2021 – 9:00 am - 11:00 am

Do you have an employee or customer that makes you want to wring their neck? Avoid jail and continued frustration by using these simple communication defense tools that will stop their bad behaviors and help you to feel in control. Learn what to do with the bully, the person who points blame on others or refuses to take responsibility.

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